Privacy Policy

Last updated: June 2026

Overview

TradePilot Academy respects your privacy and complies with the Singapore Personal Data Protection Act (PDPA). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for learning support.

Information we collect

  • Contact details such as name, email, phone number, and message content provided through our forms.
  • Technical data including IP address, device type, browser, and approximate location derived from IP.
  • Usage data such as pages visited, time on site, and navigation patterns for performance analytics.

How we use your information

Your data is used to respond to inquiries, provide learning guidance, improve educational content, and secure our website. We do not sell your data and do not use it for automated profiling.

We may use aggregated analytics to understand which lessons are most helpful and refine the learning structure.

Data storage and security

We store submitted data in secure environments with access limited to authorized personnel. We implement safeguards to protect your information against unauthorized access or loss.

Our website uses Cloudflare services for security, performance optimization, and protection against malicious traffic. Cloudflare may process technical data such as IP addresses to provide these services.

Sharing and disclosure

We may share data with service providers that help us operate the website (such as hosting and security). These providers are required to handle data in accordance with PDPA and only for the purposes described.

We may disclose information if required by law or to protect the rights and safety of our visitors.

Your rights

You may request access to your personal data, ask for corrections, or withdraw consent for certain uses. Requests can be submitted to [email protected].

We will respond within a reasonable time and in accordance with PDPA requirements.

Cookies and analytics

We use essential cookies for core website functionality and optional analytics cookies to understand usage patterns. You can manage preferences using the cookie banner when you first visit the site.

Contact us

If you have questions about this policy, please contact us at [email protected] or by phone at +65 3158 7420.